Software-Based/ Unified Business Communication Solution
A unique solution that fits both Enterprise and SMB customers is soft Private Branch System (PBX) which can either be virtualized in a customer’s own private cloud or installed locally. This solution provides geo-redundant failover options with an active/active architecture and syncs with Active Directory. It also provides all of the newest Unified Communication and Collaboration solutions customers are looking for including: IM and Presence Service; Mobile and Desktop Applications; Web and Video Chat; Online Collaboration and Remote Desktop Access.
Small to Medium Business Voice Solutions
For companies that want to grow their organization and be competitive in the marketplace, Mercury Communications of Austin offers several platforms that are perfect for the small to medium-sized businesses. These systems are scalable, easy to use, extremely reliable and include options that work with multiple session initiation protocol (SIP) providers, have a broad range of mobility applications and devices, and provide for multiple Unified Communications solutions.
Hosted PBX Solution
As businesses continue to look for ways to cut down on Capital Expenses, moving the phone system to the cloud is one way to do this. Mercury offers a robust hosted voice solution which includes a full suite of Unified Communications as a Service (UCaaS) features including IM, presence, and mobile and desktop applications. Mercury Communications of Austin can help with cloud PBX solutions.
Enterprise Voice Solutions
Fortune 100 Companies and larger organizations that need regional and/or global solutions often look at our larger enterprise options. These systems provide advanced applications, can accommodate thousands of users, comply with all regulatory standards, scale easily and work seamlessly with pure IP and converged hybrid networks.
Business Voicemail Solutions
While voice mail and auto attendant systems are included in most phone systems, the need may arise for a voice mail system to be replaced or upgraded independent of the phone system. Some of these applications provide solutions for the Hospitality industry, Interactive Voice Response (IVR), Text-to-Speech, Networking, ActiveFax and Virtualization.
Voice Carrier Solutions
Mercury Communications of Austin can assist customers with carrier solution including analog lines, PRIs and SIP trunks. Carriers Mercury Communications of Austin works with:
- Level 3
- Grande and Others