Government Network Solutions
Governmental agencies continually seek innovative ways to operate with limited resources. Mercury Communications of Austin offers technology services and solutions to help agencies on the local, state and federal levels deliver effective, yet cost-efficient service to the general public.
To assist our SLED customers with their purchases of technology related products, Mercury Communications of Austin has secured contract positions with both DIR and BuyBoard.
Healthcare Network Solutions
Mercury Communications of Austin offers comprehensive portfolio communications and IT solutions for the healthcare industry. Our complete mix of services and solutions are designed to improve clinical communications, workflow and cost savings and enable better patient care, safety, and satisfaction.
Education Network Solutions
Mercury Communication of Austin offers a comprehensive set of enterprise-grade solutions tailored to the unique needs of K-12 and higher education. From public and private universities to community colleges and trade schools, institutions of all kinds can rely on our proven communications and IT solutions to support campus needs now and in the future.
Mercury, in conjunction with our vast array of partnerships, has played a vital role in helping to maximize IT investments, transform educational environments, enhance parent collaboration and improve overall student achievement.
In providing an additional layer of service and purchasing support, Mercury has contracts with both DIR and BuyBoard.
Hospitality Network Solutions
Mercury Communications of Austin provides communications and IT solutions that help the hospitality industry in controlling costs, improving staff efficiency and creating an environment that makes their guests look forward to a return stay.
Mercury Communications of Austin’s hospitality solutions are approved by all major hotel brands, including, but not limited to Hilton, Marriott, Hyatt and Fairmont Hotels. Our solutions also integrate with all major PMS systems. This provides peace of mind for hoteliers, knowing that the communications company they partner with has the experience and ability to provide a solution that will be efficient, helps minimize costs and will keep them on-brand.
Manufacturing Network Solutions
Mercury Communications of Austin has worked with those in the manufacturing industry to optimize their investments by aligning IT with core business processes and strategic goals. Mercury Communications of Austin leverages its manufacturing expertise to develop specialized solutions that shift the focus from managing technologies to managing your core business. Included in our manufacturing solutions is Enterprise Resource Planning (ERP) Systems Integration Consulting/Support Services that includes Systems, Applications and Products (SAP), Oracle E-Business Suite (EBS), Industrial and Financial Systems (IFS) and MS Dynamics. Included on the network side of an industries IT Infrastructure is Enterprise Servers, Storage Solutions, Disaster Recovery and Fault Tolerant (FT) Solutions.
Legal Network Solutions
As the need for legal services becomes more demanding and prominent, the need for specific services becomes necessary. The following services are available through Mercury Communications of Austin:
- Customer Relationship Management (CRM) integration
- Call accounting for both inbound and outbound call tracking
- Audio and video conference options for mediation purposes
- Voice documentation for cases that require multiple conversations to be recorded.
Automotive Network Solutions
Your Customer Satisfaction Index (CSI) is critical to your dealership, and communications is critical to achieving your CSI. Whether premise based or in the cloud, from basic telephony to the latest productivity-enhancing unified communications solutions, Mercury Communications of Austin offers dealerships of all sizes innovative automotive solutions to assist them in becoming more efficient, responsive and productive – resulting in overall customer satisfaction.